A Look Back At Effective Retail Leader’s Top Articles of 2024
Each year, I enjoy looking back to see which articles stood out across the growing collection on Effective Retail Leader. When I started this site over seven years ago, I never imagined it would grow to nearly 500 articles. I also did not expect how often I would revisit my own writing for ideas and solutions. Seeing which articles connected with readers this year is both humbling and rewarding. It reflects the variety of topics that matter most to you, including leadership insights, customer experience strategies, lessons from other companies, and practical tips for using technology more productively.
Watching how these articles climb the list is always interesting. Some topics gain traction year after year, while others suddenly take off as more readers discover them. The way Google search works also adds to this momentum, helping articles become more visible as they gain views. This year’s list includes a mix of long-time favorites and new standouts that captured reader’s attention in a big way.
The great thing about a list like this is how quickly you can get value from it. In just twenty to thirty minutes, you can explore a range of ideas that will help you lead your team, improve performance, and discover tools to make your workday more productive. There is something here for everyone looking to grow as a leader.
The Ritz-Carlton Approach to Customer Service: How Can You Apply Those Principles to Your Business?
A Full Look at Store Visits and How You Can Positively Impact Your Store Before and After
Honorable Mentions
Do You Want to Achieve Your Goals? Consistency and Persistence are the Formula for Success
From Overwhelmed to Organized: A Step-by-Step Guide to Managing Email
We all have a clean slate going into the new year for what we learn, what we want to accomplish, and who we can become. Things like articles, videos, books, or podcasts are merely tools for the journey. I always look forward from the perspective of both a learner and content creator on what is possible. What new things will I learn this year? What new ideas, concepts, and technology can I share with others to help along their path? I get energized from the planning of possible topics I will cover with new articles, or topics that I can build upon from the past. The world is an ever-changing place, and with AI becoming more a part of our everyday lives, there is so much to explore.
Again, a big thank you to all of you for continuing to visit the site, read the articles, and work towards being the leader others choose to follow. Here’s to a year full of discovery and growth together.
What was the most useful leadership article you read last year?
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