There are always reasons for sudden or even gradual performance changes. When it involves one of our top performers, it is even more concerning.

The roles of leaders, coaches, and managers are often-times used interchangeably. I would agree they each have things in common, but they *are* different.

Do you want to build trust with your team? How about improving engagement, is that important to you? Of course. Those are silly questions in today’s world.

Many times in our retail environment you come across different ideas to help motivate store teams to connect them to new projects or specific metrics in the business.

As the year is coming to a close many of us are in the midst of budgets and planning strategies for our business in the fast-approaching new year. It is easy to get caught up in that process for your store, district, or whatever level you are responsible for.

Following the recent series of articles I published on the topic of Servant leadership I received several requests for additional resources on the subject. There are plenty of options available and the subject provides a seemingly endless supply of information...