Everyone wants to get the new year off to a positive start. The idea of getting your team excited for the start of another year can seem daunting as well as exciting.

Everyone needs to know how they are doing. Understanding performance is a fundamental part of leadership. The term performance gets used in many different ways, but ultimately it is the outcome of our actions and behaviors.

Why do you exist as a Company, Team, Or Leader? Defining one’s purpose is a critical aspect of any business. People need to know why you exist.

Time is the most finite resource we all have. Everyone has the same 168 hours in each week. How we choose to use those hours will define us and our success.

Authenticity starts with defining the purpose for the team. They need to know why what they are doing is important.

If you want to influence others as a leader - and that is the primary outcome of leadership - you will need to build trust.

Authenticity is driven by one’s actions. Integrity is a crucial part to what authentic leadership is all about.

With discretionary effort the quality of work will be higher, the service levels will better, the results will be consistent and above expectations.