Are you an ‘AND’ person or an ‘OR’ person?
We face AND/OR questions every day. Can you do this *and* that? Should I do this *or* that? It seems simple enough, and often we may not think too much about it.
Today’s Successful Leaders Blend Coaching and Managing. Here’s How You Can Make that Shift
The roles of leaders, coaches, and managers are often-times used interchangeably. I would agree they each have things in common, but they *are* different.
Succession Planning Leads to World Class (and Championship) Outcomes
Every organization needs a way to identify and develop talent for the long-term. One of the best examples of how this works is in baseball. Professional baseball teams have development league teams, commonly referred to as ‘Farm Teams.’ These are teams that play at lower levels than what we know as the ‘Major League.’
3 Initial Steps You Can Take to Begin a Culture Change
A while back I wrote [Culture is What You Do, Not Something That You Create in a Day] pointing out that culture is always there, the summation of the behaviors of everyone in your organization. That is what defines your culture, not what you espouse it to be.
Retail Leaders - AMP Up Your Team’s Motivation with These 3 Things
Motivation is perhaps one of the most significant outcomes a leader can create. Motivation is not a result; it is the creation of an environment that encourages others to be engaged.
1 Year Later - a Look Back on Effective Retail Leadership
A year ago, I posted my first blog entry, and it was about the choices we each have. Our power to choose what we do is unmatched in determining the outcomes we will ultimately experience. More than ever I believe that to be true.
Friday FAQs - Questions from Today’s Future Leaders
What are the most important skills I can learn to become a better leader?This is always a difficult question to answer. There is not a single, right answer. My responses almost always start with, ‘it depends’.
Create Engagement, Improve Productivity, and Ensure Results with a Plan
You have many things to accomplish, a team that is looking to you for direction, and a need to deliver results for your business. Sound familiar? As a busy retail leader your plate is likely always full and then some.
Build Effective Tools That Your Team Will Actually Use
The point I want to make with this story is this: ensure you build tools for your associates that will enhance their experience as well as the customer’s.
Lead the Way With Fun at Work
Does work always have to feel like…work? As the leader you establish the environment that you and your team work in. If you want to have a fun store or workplace, that is up to you.